Terms and Conditions for Prestige Beauty Corp
Last Updated: 01/01/2024
1. Cancellation Policy
- Clients must provide [48 hours/2 days] notice to reschedule or cancel appointments.
- Failure to do so may result in a cancellation fee of [fee amount varies based on service scheduled].
2. Tardiness Policy
- Clients arriving more than [15 minutes] late may have their treatment duration adjusted or be asked to reschedule.
3. Age Restrictions
- Our services are available only to clients aged 18 and older.
- Proof of age may be required for certain treatments.
4. Photo Policy
- We may request permission to take before and after photos of clients' treatments for internal assessment and improvement purposes.
- Clients' written consent will be obtained before using these photos for promotional or educational purposes.
5. Social Media Policy
- Clients are encouraged to share their experiences on social media but should respect the privacy and consent of other clients.
- Client images may be featured on our platforms.
6. Medical Records Policy
- To ensure safety and customize services, we may collect confidential medical history and skin condition information.
- Clients are required to disclose allergies, medications and medical conditions that may affect treatments.
7. Right to Deny Service
- We reserve the right to refuse service to clients who are intoxicated, exhibit disrespectful behavior, or request contraindicated treatments.
8. Waiver of Right to Sue
- By receiving services from Prestige Beauty Corp, clients agree to waive their right to sue, except in cases of gross negligence or willful misconduct.
9. Client Responsibility
- Clients must provide accurate information about their medical history, medications, skin conditions, and allergies.
- Following post-treatment care instructions is essential for optimal results.
10. Deposit Policy
- To secure certain high-demand appointments or packages, clients may be required to pay a non-refundable deposit.
- The deposit amount and terms will be communicated at the time of booking.
- The deposit will be applied towards the total service cost.
- Failure to provide the required deposit within the specified timeframe may result in the cancellation of the appointment or package reservation.
- Deposits can be made through various forms, instructions will be provided during the booking process.
- Deposits are non-transferable and non-refundable except in cases where Prestige Beauty Corp is unable to fulfill the appointment or package reservation.
11. Payment
- Payment is due at the time of service.
- Accepted payment methods include cash, credit/debit cards, paypal.
- Prices are subject to change without notice.
12. Refunds
- Refunds will only be issued in cases where Prestige Beauty Corp is found to have engaged in gross negligence.
- To request a refund, clients must provide clear and documented evidence of gross negligence within 24 hours of the scheduled service time.
- Gross negligence refers to a severe deviation from industry standards and reasonable care, resulting in harm.
- All refund requests will be thoroughly investigated, and the decision to grant a refund will be at Prestige Beauty Corp's discretion.
- Refunds will be processed promptly if deemed appropriate and will be issued using the original payment method.
13. Gift Cards
- Gift cards are non-refundable, non-transferable, and cannot be redeemed for cash.
- Lost or stolen gift cards cannot be replaced.
14. Rescheduling
- Clients may reschedule appointments with [48 hours/2 days] notice.
- excessive rescheduling may result in appointment restrictions or termination of client relationship.
15. Privacy
- We are committed to protecting your personal information. Please refer to our Privacy Policy for more details.
16. Consent for Services
- Clients must provide informed consent before receiving any treatments, acknowledging the potential risks and benefits.
- Questions regarding treatment details and potential side effects will be addressed.
17. Treatment Results
- While we strive for excellent results, individual outcomes may vary.
- We do not guarantee specific results from any treatment.
18. Promotions
- Promotional offers, discounts, and special packages may have expiration dates or specific terms and conditions.
- Offers cannot be combined unless otherwise stated.
19. Appointment Confirmations
- Clients may receive appointment confirmations via email, text message, or phone call.
- Confirmations serve as a courtesy, and clients are responsible for noting their appointment details.
20. Customer Satisfaction
- We aim to ensure client satisfaction. If you are dissatisfied with your service, please communicate your concerns within [24 hours/ 1 day] of your appointment.
- We will make reasonable efforts to address and resolve any issues promptly.
21. Contact Us
- For inquiries, concerns, or to exercise any of your rights under these terms and conditions, please contact us via phone (913) 303-0029 or email at info@prestigebeautycorp.com.